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Markdown Formatting in Access Care Planning Feed Items

When using automation in Access Care Planning to send Feed Items, you can format the content using Markdown. Markdown allows simple, clean text formatting that gets converted into styled elements within the Access Evo Feed.

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Written by Madalina Craciun
Updated over 2 months ago

Supported Markdown Elements

Below is a list of supported Markdown elements and how they appear in ACP Feed Items:

Paragraphs

Just type as usual. New lines are shown as new paragraphs.

Markdown:

This is a paragraph.

Rendered Output:

This is a paragraph.

Bold Text

Use double asterisks (**) to make text bold.

Markdown:

This is **bold** text.

Rendered Output:

This is bold text.

Italic Text

Use single asterisks (*) to italicise text.

Markdown:

This is *italic* text.

Rendered Output:

This is italic text.

Links

Use [Link Text](URL) to create clickable links.

Markdown:

Rendered Output:

Headings

Markdown headings (e.g. ## H2 Heading) are supported, but they will render as standard paragraph text - not as large, bold headings.

Markdown:

## This will look like a normal paragraph

Rendered Output:

This will look like a normal paragraph

Line Breaks and Newlines

Line breaks are preserved. You can also insert them with \n in API payloads.

Coloured Text Labels

You can use custom markdown to add accent-coloured labels to highlight intent.

Markdown:

:color{"text": "Urgent Request", "type": "negative"}

Rendered Output:

Urgent Request (styled with a red/negative colour)

Allowed Types:

  • positive (green)

  • negative (red)

  • neutral (grey/default)

Limitations

  • Only a limited set of Markdown is supported to keep visual consistency.

  • Headings render as plain text (not styled larger).

  • No support for tables, images, or bullet lists.

  • Colour labels use a custom syntax, not standard Markdown.

For further formatting ideas, refer to any basic Markdown guide, keeping in mind ACP only supports a subset.

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