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Set a log in and out method

In this article, we explain how you can update the carers log in and out method.

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Written by Lucy Robbie
Updated over 3 weeks ago

Carers have three convenient options for logging into a visit: manually, by scanning a QR code, or using an NFC tag. You can set these up in the settings, where you can select one or more options to be available.

Where there's multiple options, the carer receives a prompt to select the preferred method for logging in.

Here's a breakdown of the options available.

Manual

Allows carers to start or end a visit without using any verification method.

QR code

Carers scan a QR code assigned to the client to log in, generated through Access Care Rostering or Webroster.

If the QR code scan fails three times, carers receive a prompt to log in manually.

NFC tag

Carers to scan an NFC tag associated with the client. These tags can be purchased directly from Access and provide a quick, contactless way to verify visits.


Update the verification method

To update the verification method, follow these simple steps.

  1. Click the three-line menu, then click Configuration.

  2. Click Tenant, then click Preferences.

  3. Scroll down to Select Visit Verification Method.

  4. Check the box of which method you want to use.

  5. At the bottom of the page, click Update.

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