Access Care Planning (ACP) uses cookies to ensure the best possible user experience while maintaining transparency about data collection practices. The cookie consent system allows users to make informed decisions about which types of cookies they allow, following industry best practices and regulatory compliance requirements.
What are cookies?
Cookies are small files that help websites remember your preferences and keep you logged in. ACP uses cookies to provide the best user experience while giving you control over your privacy.
Cookie Consent Banner
When you first visit ACP, you'll see a cookie consent banner with options to choose from:
Accept all - Enable all features.
Reject all - Use only essential cookies.
Manage preferences - Choose specific cookie types.
Cookie Types
Essential Cookies
Always On.
Required for login and basic functionality.
Cannot be disabled.
Analytics Cookies
Help us improve ACP by tracking usage.
Can be disabled with no impact on functionality.
Functional Cookies
Enable enhanced features like Evo Copilot, Evo Feeds, and Digital Assistant.
Can be disabled but some features won't work.
What happens when you reject non-essential cookies?
ACP works normally, but these features will be disabled:
Digital Assistant.
Feedback surveys (Wootric).
Google Maps.
Evo Copilot and Evo Feed features.
Changing cookie preferences
Click the hamburger menu ☰ in the top-left corner.
Go to Resources.
Select Cookie Policy.
Turn cookie categories on or off.
Click the Save preferences button.
Frequently Asked Questions
Q: Do I need to accept cookies to use ACP?
A: While you can use ACP with only essential cookies, we recommend accepting all cookies to ensure full functionality. Important features like Evo Copilot and Feeds, support chat, and maps, won't work if you reject non-essential cookies.
Q: Why do some features stop working when I reject cookies?
A: Features like Evo Copilot, Evo Feeds, Digital Assistant, and maps need functional cookies to work properly. For the best ACP experience, we recommend accepting all cookies.
Q: Will my preferences be remembered?
A: Yes, unless you clear your browser cookies or use private browsing mode.
Q: What are essential cookies?
A: These handle login, security, and basic website functions. They're required for ACP to work and can't be disabled.
Q: Does rejecting cookies affect my patient data?
A: No, your clinical and administrative data in ACP is completely unaffected by cookie settings.
Q: The cookie banner keeps appearing - why?
A: This usually happens if you're in private browsing mode or if your browser is blocking cookies. Try regular browsing mode or check your browser settings.
Q: How often will I be asked about cookie preferences?
A: You'll see the consent banner on your first visit, after clearing browser cookies, or once per year when your consent expires. Your preferences are automatically renewed each time you make a selection.
Q: Does ACP keep records of my cookie choices?
A: Yes, ACP maintains detailed logs of your consent preferences for compliance purposes. This includes when you gave consent, what you consented to, and any changes to your preferences. These records help ensure we respect your privacy choices.