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Static and custom sections

In this article, we explain what each section means within a service user's or an employee's case file.

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Written by Lucy Robbie
Updated over 2 weeks ago

When you open a service user or employee case file, you'll see a list of sections on the left-hand side. These are divided into two types:

  • Static sections – pre-configured by Access Care Planning.

  • Custom sections – added by users as needed.

Static sections appear at the top, separated from custom sections by a faint grey line for easy navigation.

Static sections

Dashboard

The dashboard shows you all the service users' or employees' details, such as their addresses. This view can be customised follow this handy guide.

Details

The details section within a case file contains all case fields configured within the service. These fields may also be present on the case dashboard or utilised within Access Care Planning reports.

Print

The print section, allows you to print the case file or bulk print forms.

Roles

The roles section allows you to restrict user access to a particular case file. This can be set up follow this handy guide.

History

The history is similar to an audit and allows you to see changes, such as forms and case files uploaded, edited, or deleted.

Documents

Document section in allows you to upload all documents to the case file, such as hospital letters or employee references.

Visits

The visits section allows you to see all allocated visits, who is assigned to them, the time of the visit and any activities added to the visit.

Activities

The activity section allows you to see all of the activities assigned to the service user or employee and if they are completed, outstanding or cancelled.

Care plans

The care plan section is where you can build the care plan by adding activities and medication to be given at selected times, which display on the visits to be completed. You can also view the electronic medication chart (EMAR) in this section.


Custom sections

Custom sections are created by you where you can add forms to the sections such as risk assessments, care plans and incidents. To create these follow this handy guide.

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