For instant answers to your questions, ask our Access Digital Assistant. If it doesn't have what you need, or a live agent isn't available, it can raise an automatic case to our support team for you.
In Access Care Planning, click the Access Digital Assistant icon
.Click Ask a question.
The first step to getting help is to type in your question and let the Access Digital Assistant search our knowledge base for the best answer.
If you need further assistance, type talk to a person and the Digital Assistant puts you through to a live support agent if one is available.
If a live agent isn't available, the option to raise an automatic case will be given. Our support team will reach out to you as soon as they can.