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Refreshed Form Pack (UK)

A refreshed library of care and workforce forms you can import into Access Care Planning.

Written by Cameron Falconer

Before you start

  • You need administrator access to the Forms Designer in Access Care Planning.

  • These forms import into two services: Care Customer Record and Employee Records.

  • Importing adds these forms to your form library. It does not overwrite or remove any existing forms.

  • New tenants created on recent clouds already have these forms. This article is for existing customers who want to add them.

What this pack is

We've refreshed the default form library. The pack covers person-centred care planning, risk assessment, medication records, safeguarding and workforce governance.

Every form is aligned to current UK regulatory frameworks (CQC, Care Inspectorate, RISCA, DHSSPS).

There are two form sets in this article:

  • Care Customer Record forms - 39 forms for planning and recording client care.

  • Employee Records forms - 14 forms for staff supervision, safety and governance.

  • 53 forms in total

How to import forms into Access Care Planning

  1. Download the relevant ZIP file from the bottom of this article.

  2. Unzip the file on your computer. Each form is a separate .json file.

  3. As a Tenant Administrator, In Access Care Planning, go to [Configuration→ Forms].

  4. Select [Import Form].

  5. Choose the .json file for the form you want to add.

  6. Confirm the import. The form appears in your library, ready to review.

  7. Repeat for each form you wish to import.

To use an imported form in a case file, assign it to the relevant Section. Go to [Configuration → Services → <Your Service Name> → Sections green pill button select the Section, and add the form. The form is then available to complete against a client record.

Care Customer Record forms

Care planning and assessment

Personal Profile and Life History

Captures who the person is beyond their care needs: preferences, routines, cultural background, relationships, life history, communication needs and dietary requirements.

Care Needs Assessment

Structured narrative assessment of physical, cognitive, emotional and social needs.

Person-Centred Care Plan

Documents agreed goals, support methods and preferences across all care domains, with outcome tracking and a change history log.

Care Plan Review Record

Documents the outcome of scheduled care plan reviews, evidencing ongoing personalisation.

Capacity and consent

Mental Capacity Assessment

Decision-specific two-stage capacity assessment under the MCA. Where capacity is absent, pair with the Best Interests Decision Record.

England, Wales and NI

Adults with Incapacity Assessment (Scotland)

Decision-specific incapability assessment under the Adults with Incapacity (Scotland) Act 2000.

Scotland only

Best Interests Decision Record

Records a best interests decision against the statutory checklist. Pairs with the Mental Capacity Assessment.

England, Wales and NI

AWI Welfare and Financial Decision Record (Scotland)

Records a welfare or financial decision made under the AWI (Scotland) Act 2000 five principles.

Scotland only

Consent to Care and Treatment

Records informed consent (or capacity-absence and best interests authority) to care, interventions, information sharing and per-visit consent.

Risk assessments

Daily Living Risk Assessment

Covers core risk domains including falls, pressure ulcers, nutrition and hydration, moving and handling, continence, medicines and wellbeing, with mitigation actions.

Moving and Handling Risk Assessment

Dedicated moving and handling assessment covering mobility level, equipment, number of carers, technique and environment.

Environmental Risk Assessment (Home Environment)

Assesses hazards in the person's home: access, trip hazards, lighting, heating, fire safety, utilities, allergies, pets and lone worker safety.

Falls and Post-Falls Risk Assessment

Falls risk assessment using the FRAT tool. Complete for anyone at risk, after every fall, and on repeated falls. Also record falls on the Incident Report.

Pressure Ulcer and Skin Integrity Risk Assessment

Pressure ulcer risk assessment using Waterlow-derived scoring. Informs the Skin Integrity and Wound Observation Record.

Eating and Swallowing (Dysphagia) Risk Assessment

Dysphagia and choking risk assessment, with a dedicated choking section where risk is identified.

Personal Hygiene and Infection Control Risk Assessment

Person-level hygiene and infection control assessment. Complements the environmental IPC Checklist.

Smoking Risk Assessment (Community)

Risk assessment for people who smoke or vape, covering the person, the premises and a smoke-free environment for staff.

Lone Working Personal Risk Assessment

Lone working risk assessment completed jointly by provider and lone worker, with a risk management plan where needed.

Lone Working Personal Risk Safety Checklist

Self-check for the lone worker, used regularly to review concerns with the provider.

Safe Use of Bed Rails and Routine Inspection

Bed rails risk assessment and routine inspection covering suitability, procurement and ongoing safety.

Catheter Care Risk Assessment

Risk assessment for a person with a urinary catheter, covering infection control, drainage, hygiene, CAUTI risk and wellbeing.

Stoma Risk Assessment

Risk assessment for a person in domiciliary care with a stoma, covering leakage, skin, dexterity, capacity and lone working.

Medication

Medication Support Plan

Documents the person's medication, level of support needed, consent at administration, and what to do on refusal, side effects or stock issues.

Covert Medication Record

Records covert administration where the person lacks capacity to consent, evidencing the lawful conditions and reviews.

PRN and Homely Medicines Record

Ongoing administration record for homely remedies and over-the-counter PRN medicines. The plan sits in the Medication Support Plan.

Requires trained, competent staff

Topical Medication Application Record (TMAR)

Record of topical medication application, used alongside the main MAR.

Requires trained, competent staff

Transdermal Patch Application Record (TPAR)

Record of transdermal patch application, supporting up to four patch medications, used alongside the main MAR.

Requires trained, competent staff

Monitoring and clinical records

Skin Integrity and Wound Observation Record

Structured record for monitoring skin condition and wound observations over time.

Fluid and Nutrition Monitoring Chart

Daily record of fluid intake, meals and nutritional observations for people at risk, with a dysphagia and texture-modification section using the IDDSI framework.

Body Map

Visual and written record of marks, bruises, wounds and skin conditions, with recovery progress tracking.

Wound Assessment Chart (Nursing)

Detailed wound assessment for nursing staff, used for complex or non-healing wounds. More detailed than the Skin Integrity record.

Nursing use

Hospital Admission/Discharge Record

Captures key information at hospital admission and discharge to reduce continuity and medication errors at transition. Supports attaching discharge documents.

Safeguarding, incidents and end of life

Incident Report Form

Records any incident during care: falls, injuries, medication errors and near misses, with persons-involved tracking and severity grading.

Safeguarding Concern Record

Documents suspected or actual safeguarding concerns, referrals made and outcomes.

Distressed Behaviour Support Plan

Documents triggers, de-escalation approaches and agreed responses to distressed behaviour. Relevant to learning disability, autism, dementia and mental health settings.

Restriction and Restraint Log

Records any restriction or restraint applied: type, duration, justification, capacity reference and post-event review. Essential for LD, autism and mental health settings.

Infection Prevention and Control (IPC) Checklist

Records IPC compliance observations in the person's home or care environment.

Complaints Record and Investigation Log

Records formal complaints, investigation steps, findings, resolution and follow-up, with timeline tracking against response requirements.

Service User and Family Feedback Form

Captures satisfaction, concerns and suggestions from the person and their family, with sharing consent and an optional family story section.

DNACPR and Advance Decision Record

Records the existence and location of any DNACPR decision and any Advance Decision to Refuse Treatment.

For RoI directives use the RoI pack

End of Life / Anticipatory Care Plan

Documents wishes, preferences and the clinical plan for end-of-life care, including preferred place of care, anticipatory prescribing and escalation contacts.

Employee Records forms

Supervision and appraisal

Supervision Form

Quarterly or additional staff supervision covering performance, training plan, learning, achievements and challenges.

Appraisal Preparation Form

Self-appraisal form completed by the employee ahead of their appraisal meeting. Optional to share with the manager.

Appraisal Record Form

Manager-completed record of the appraisal meeting: performance against objectives, development needs, training and career planning.

Spot Check Form

Announced or unannounced spot check at the person's home, observing the staff member and gathering feedback from the person receiving care.

Compliments Form

Record of compliments received. Balances the Complaints Record for governance.

Staff health, safety and risk

COSHH Risk Assessment

Control of Substances Hazardous to Health assessment, reviewed regularly and when a new substance is introduced.

COVID-19 and Communicable Disease Staff Risk Assessment

Two-part staff assessment for communicable disease exposure, with a likelihood and severity scoring matrix.

New and Expectant Mother Staff Pregnancy Risk Assessment

Risk assessment for new and expectant mothers, covering common hazards in care work by role and circumstance.

Transport Risk Assessment

Assessment for transporting people receiving care, covering vehicle needs, moving and handling and individual capability.

Weekly Vehicle Checklist

Weekly vehicle inspection with a daily mileage and driver log. For fleet or pool vehicles.

Health and Safety Policy Statement

Signed health and safety declaration by the most senior person in the organisation, reviewed at least annually.

Information governance and conduct

Data Security and IG Incident Form

Reports data and information governance breaches (digital, verbal or paper), with ICO 72-hour notification tracking.

Portable Devices Assignment Form

Record of portable devices assigned to staff, with encryption, asset register and return-on-leaving requirements.

Record of Gifts and Hospitality Form

Record of gifts and hospitality declared by staff, with manager decision and safeguarding checks.

Downloads

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