Forms
Useful information to help with forms
By Lucy and 1 other2 authors22 articles
Why forms display differently on mobile versus webExplains why forms look or behave differently on the ACP mobile app compared to the web console, covering simplified rendering, hidden field logic, images, and paragraph formatting.
Why form scores and calculated fields are not updating correctlyHow ACP form scores and calculated fields work, common reasons for incorrect totals including Waterlow risk assessments, and steps to diagnose and fix form rule configuration issues.
Form submission troubleshooting guideStep-by-step guidance for the most common form submission problems: form will not save, mandatory field blocking submission, internal server error, and form disappeared after submission.
What happens to submitted forms when a form is removed from a sectionUnderstand the difference between removing, deactivating, and deleting forms, and what happens to submitted data in each case.
Export or import forms and templatesIn this article, we explain how to import and export forms and templates.
Add documentsIn this article, we explain how to upload documents to a service user's or employee's record.
Make a form visible on a visitIn this article, we explain how to make a form visible from the visit within the Access Care Planning app.
Form and case historyIn this article, we explain how you can view form and case history.
Submit and download formsIn this article, we explain how to submit forms from the web console and app, draft forms and how to download and duplicate forms.
Create a formIn this article, we explain how to create and publish a new form.
SectionsIn the article, we explain how to add forms to a section and make the for editable, how to create a single form, or how to delete forms.
Unable to see images on a formIn this article, we explain why you may not be able to view images and signatures on a form in the Access Care Planning app.
Body mapsIn this article, we explain how you can add body maps to forms.
Date format defaults to JanuaryIn this article, we explain why the date format defaults to January and how to resolve this.
Supporting you with service user outcomesA full guide on how to get the best out of your service user outcomes.
Outcomes checklistChecklist for outcomes.
Duplicate a formIn this article, we explain how to duplicate a form.
Print templatesIn this article, we explain how to create and attach print templates.
Form condition rulesIn this article, we explain rules that can be used in forms to hide and calculate components.
Make a form inactiveIn this article, we explain how to make a form inactive.
Reactivate an inactive formIn this article, we explain how to reactivate an inactive form.
View documentsView documents on the web portal or via the Access Care Planning app.