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Server v8.2.10.4 - Access Care Planning Release Notes

Hotfix release resolving a user visibility defect and updating system monitoring for Access Care Planning Server.

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Written by Madalina Craciun

We are releasing Access Care Planning Server version 8.2.10.4 as a hotfix to update our internal system monitoring to ensure we can continue to monitor the health and performance of customer environments effectively. It also resolves an issue where non-shared users were incorrectly visible to Branch Administrators, restoring the expected access control behaviour across all customer environments.


Bug Fixes

  • We have resolved a defect regarding non-shared user visibility for Branch Administrators.


How this version will be made available

Server v8.2.10.4 will be rolled out to customer environments on 6th October 2026 at 23:00 (BST).

Maintenance window: 11:00 PM - 11:30 PM BST

Expected downtime: up to 5 minutes during the maintenance window


Coming Soon

  • Documents within Forms -- The ability to attach and manage documents directly within forms in Access Care Planning.

  • Activity-Level Day-Based Frequency -- Set visit frequencies at the activity level using a day-based model, giving coordinators greater flexibility when scheduling care.

  • Smart Notes for Visit Notes -- AI-assisted note suggestions to help care workers record visit notes more quickly and consistently.

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