Access Care Planning

Step-by-step troubleshooting for the most common sync failures on the ACP mobile app, including loading bar freezing, visits not appearing, and when to perform a clean sync.

Mobile sync troubleshooting guide

A plain-English explainer for Branch and Tenant Admins covering how ACP mobile syncs with the server, what triggers each sync type, how visit data flows from People Planner, and what…

How mobile sync works — a guide for administrators

In this article, we explain how to sync your device and different types of syncs.

Device sync

In this article, we explain how to change the data retention policy on the Access Care Planning app.

Data retention policy

Cameron Falconer

Lucy Robbie

Sync & Data updates

📃 Privacy Policy

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Care Management Solutions

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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