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File size limit

In this article, we explain the file size limit for photos and documents.

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Written by Lucy Robbie
Updated over 3 weeks ago

In Access Care Planning, the maximum file size limit is 8MB for documents and 20MB for all photos. This means the total size of all images added to a form should not exceed 20MB.

Currently, it is not possible to increase the upload limit. If you require larger files or photos to be uploaded, you may need to reduce the image size or quality and divide the document into smaller documents.

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