Overview
We are pleased to introduce ACP Server version 8.2.6, delivering two significant capabilities: Multi-Branch Access for Branch Administrators and Smart Notes Transcript Audit Trail. This release enables Branch Administrators to manage multiple branches from a single account, eliminating the need for duplicate user accounts, while enhancing compliance through comprehensive Smart Notes audit capabilities. Additionally, this release includes critical stability improvements and important customer-reported issue resolutions.
New Features
Multi-Branch Access for Branch Administrators – Branch Administrators can now be assigned to multiple branches within a single tenant, enabling unified access management across all assigned branches from one account.
Link to the knowledge base article: Multi-Branch Access for Branch Administrators in ACP - User Guide and FAQ
Smart Notes Transcript Audit Trail – Smart Notes transcripts are now automatically stored and displayed in ACP Web Case History screen for CQC compliance purposes, enabling managers to review and verify voice-recorded assessment data directly within the web interface.
Please note: This functionality will only become operational with the release of ACP Mobile 7.7.4.
Improvements
Visit Synchronization – Resolved visit filtering logic that previously excluded visits not updated within 14 days, ensuring all active visits remain visible on user devices.
Other Employees Report Enhancement – Added Case ID, First Name, Last Name, and Relationship columns to the Other Employees Report for more comprehensive relationship tracking
eMAR Sheet Care Plan Identification – Added care plan identifiers to distinguish between medication activities from different care plans when the same prescription is used across multiple care plans with identical timing.
Support Community Link – Updated Support Community link to point to the latest help documentation portal.
Bug Fixes
We have resolved a defect regarding Form Component display
We have resolved defects regarding Visits
We have resolved a defect regarding Body Map Submission Reports
We have resolved a defect regarding Group Management
We have resolved a defect regarding eMAR Chart display
We have resolved defects regarding Automation Rules
We have resolved a defect regarding Form Updates
We have resolved a defect regarding Service visibility
We have resolved defects regarding Form PDF Exports
We have resolved defects regarding MINT Integration
How this version will be made available
Server v8.2.6 will begin rolling out to customer environments on 20th November 2025 at 23:00 (UTC) and continue over the following week.
Expected Downtime: up to 30 minutes
Coming Soon
Evo Copilot & Feed Integration
Improved MINT integration to meet Local Authority compliance requirements
Multi-Environment People Planner Integration