This page showcases Navigator apps the team is exploring for future development. The apps shown here are previews using sample data - they are not yet connected to live ACP data.
Visit Insight
A single view for reviewing completed care visits - bringing together AI-generated summaries, suggested actions for manager review, and relevant client care information without switching between screens.
What it does: Opens with a list of the 30 most recent completed visits across a service. Selecting any visit opens a full review page including:
An AI-generated summary of what happened during the visit
AI suggested actions for office review
A CQC Watch section highlighting possible concerns from the visit
A breakdown of activities and forms submitted during the visit
A Customer Care Overview showing relevant care plan information, visit alerts, medication status, and recent visit history
Who it's for: Registered Managers and Team Leads who need to monitor visit quality, spot patterns across a service, and identify where care plans may need reviewing.
Value: Visit Insight brings everything a manager needs to review a visit into one place - no more opening individual records across multiple screens to piece together what happened during a visit.
Please note: AI-generated summaries and suggested actions are for office review only. They are not sent to carers and do not automatically update care plans or routines. All suggestions require manager judgement before any action is taken.
AI-Assisted Care Plan Draft
Turns an existing Support Plan into ready-to-review secondary forms and care plan updates - so your team isn't retyping the same information across multiple forms.
What it does: Opens from your case list. Pick a service user and the Support Plan you want to use as your source, and the app:
Suggests which secondary forms are worth pre-filling from that Support Plan, based on what's actually in it
Drafts values into those forms for you to review, edit, and save - nothing is written to Access Care Planning until you confirm each form
Pulls out the care activities and medications mentioned in the Support Plan, checks them against your existing libraries, and lets you add them straight to the service user's care plan
Finishes with a summary of everything that was saved, so you can see exactly what changed
Who it's for: Coordinators, Branch Admins, and Carers who regularly turn a completed assessment into other forms and care plan updates, and want to skip the manual re-entry.
Value: Cuts out the repetitive work of copying the same information from one form to another by hand - while keeping you in full control of what actually gets saved.
Please note: Every value the AI drafts is shown to you for review before anything is saved - you can edit or clear anything you don't agree with. Signatures are never suggested by the AI and always start blank; photos carry forward from previous submissions unchanged. Medication dosage and route are suggested from the Support Plan but must be reviewed and confirmed before you can add a medication to a care plan.
Care Plan Review
An on-demand review that checks whether recent records still align with a client's current care plan - bringing together AI analysis, concern signals, and a direct link to the care plan in ACP, without switching between screens.
What it does: Search for a client and the app immediately runs a review against the last 30 days of submitted forms, tasks, and activities. The review page shows:
A headline status indicating whether the available evidence is aligned with the care plan, suggests a review is needed, or is insufficient to reach a conclusion
Divergence points where recent records differ from what the care plan describes
Concern signals matched against a configurable list of patterns - such as reduced appetite, falls risk, or medication refusal
A data coverage summary showing how many forms and activities were reviewed and the date range covered
An Open in ACP button that takes you straight to the client's care plan page
You can add, edit, or remove concern patterns and re-run the review at any time without leaving the screen.
Who it's for: Care Coordinators and Registered Managers who need to check whether a client's care plan still reflects their current needs - without manually cross-referencing forms, visit notes, and the care plan across multiple screens.
Value: Surfaces possible gaps between a client's care plan and their recent records in one place - so coordinators and managers can focus their attention where it's most needed, rather than piecing together the picture by hand.
Please note: The review outcome is an aid to professional judgement - not a clinical decision. It does not automatically update the care plan, create tasks, or send notifications. All findings require review and action by the appropriate person before any changes are made.
More apps will be added to this page as they become available.