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Activate GP Connect for your Organisation

GP Connect lets your care teams view patient GP records directly in Access Care Planning. Before you can use this feature, you need to complete three NHS requirements and register with us.

Cameron Falconer avatar
Written by Cameron Falconer
Updated over 2 weeks ago

Why do these requirements exist?

GP Connect provides access to highly sensitive patient information, including:

  • Complete medical histories

  • Current medications and allergies

  • Mental health records

  • Test results and diagnoses

The NHS must verify that every organisation accessing this data:

  • Has robust data security measures in place (DSPT)

  • Commits to using patient data only for direct care purposes (NDSA)

  • Can be uniquely identified and audited (ODS code)

These safeguards protect patients and ensure their most personal health information is only accessed by legitimate care providers for appropriate care-related reasons. Without these checks, there would be no way to prevent misuse of patient data.

Before you start

You need:

  • Admin access to your Access Care Planning account

  • Authority to sign agreements for your organisation

  • About 20 minutes to complete the process

Step 1: Check your DSPT status

The Data Security and Protection Toolkit (DSPT) proves your organisation handles patient data safely.

  1. Search for your organisation

  2. Check your assessment is active (expires 30 June annually)

Need to complete your DSPT? Start at DSPT Overview

Step 2: Sign the National Data Sharing Agreement

The NDSA gives you legal permission to access GP records.

  1. Read the agreement

  2. Have your Caldicott Guardian or Information Governance Lead sign

  3. Wait for confirmation email (usually arrives from NHS England within 24 hours)

Note: This is a one-time agreement that doesn't expire.

Step 3: Find your ODS code

Your Organisation Data Service code identifies your organisation to the NHS.

  1. Search by your postcode or organisation name

  2. Note your code (format: A12345)

Can't find your code? See this ODS help guide or email [email protected] for support.

Step 4: Register with Access

Complete our online form to request GP Connect activation.

  1. Enter:

    • Your tenant name (find in Configuration > Tenant > Tenant Name)

    • Your organisation details

    • Confirmation of DSPT and NDSA completion

    • Your ODS code

    • Contact email for updates

What happens next

  • We aim to respond to all activation requests within 10 days.

    • As part of this process, we must request a unique identifer (ASID) from NHS England, which we must then apply to your Access Care Planning Tenant.

  • We will notify the primary and secondary email addresses you have provided in the form above (Step 4).

Once we confirm that GP Connect has been enabled on your Access Care Planning Tenant, get started by following the information in this help article.

Need help?

  • GP Connect features: User Guide

  • Technical support: Contact Access Support

  • NHS requirements: Contact your Information Governance Lead

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