Skip to main content

Two factor authentication

In this article, we explain how to enable or remove two factor authentication or one time password.

L
Written by Lucy Robbie
Updated over 3 weeks ago

Enabling two-factor authentication for Access Care Planning can be done by any user with web access by following these steps:

  1. Log in to Access Care Planning web portal.

  2. Click on the account name.

    πŸ€“Tip: This is found in the top right corner. Maybe the users name.

  3. Click Manage Account.

  4. Under account management on the left, click Authenticator.

  5. Follow the authenticator steps.

To disable two-factor authentication for a user, raise a ticket with our support team and provide the username to disable 2FA.

Did this answer your question?